Privacy Policy
At Dalloz Stones Jewelry, we value your trust and are committed to protecting the personal information you share with us while browsing, purchasing, or contacting our team.
1. Information We Collect
We may collect information that helps us serve you better, including your name, mobile number, email address, shipping and billing address, order details, payment information processed through secure third-party payment gateways, and any communication you send us through our website, WhatsApp, email, or store.
2. How We Use Your Information
Your information is used to process orders, confirm deliveries, respond to your questions, improve customer support, prevent fraud, and keep you informed about order updates, offers, and products that may interest you. We may also use your information to improve the shopping experience on our website.
3. Information Sharing
We do not sell or rent your personal information. We may share limited information with trusted service providers such as delivery partners, payment processors, and technical support partners only to the extent necessary to fulfill orders and provide services. We may also disclose information when required by law or to protect the rights, safety, or security of our customers and business.
4. Cookies and Website Data
Our website may use cookies and similar technologies to understand browsing behavior, improve site performance, remember preferences, and provide a smoother shopping experience. Cookies do not give us access to your device beyond the information you choose to provide. For a detailed explanation of how cookies are used and how you can manage them, please see our Cookie Policy.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or loss. While we take appropriate precautions, no internet-based transmission or electronic storage is completely risk-free.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
You may request access to, correction of, or deletion of your personal data, as permitted by applicable law. If you do not wish to receive promotional messages, you can opt out by contacting us or using the unsubscribe option in our communications.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page or reach out directly at +91 94297 00770, info@dalloz.in, or dalloz925@gmail.com.
9. Policy Updates
This policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website after such changes indicates your acceptance of the revised policy.